FAQ

What is exclusive vs nonexclusive?

Nonesclusive files are open to anyone to purchase and do not have a limit on how many times the file can be purchased. Exclusive files will only be sold once, to one person or shop, with no additional copies available. 

Can I request an exclusive color of a nonexclusive file?

Yes! Email me at thechaoscreations@outlook.com with details and I can make you a custom listing for purchase. 

Is a commercial license needed?

No, you may use my files for any business or personal use. 

How often do you drop new files?

As often as I can! Usually once every day or two, unless I’m away on vacation. The newest files will always be on the homepage. 

What is the TAT for custom orders?

Customs will take priority and will be completed in the order in which they are purchased. Please allow up to 5 business days for a file to be completed and emailed to you.

Returns and refunds

Due to the digital nature of these products, I do not offer refunds. However, if there is an issue with your order, please email me at thechaoscreations@outlook.com.